Inbound Sales Specialist (m/f/d)
Location: Berlin, Germany
To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.
Successful customers are the foundation of our business. At Formlabs, our sales team is filled with 3D printing experts who care about people and their work. We are building a team that offers the best sales, support, and logistics to all our users around the world.
We are looking for a tech savvy person who will be a problem solver and customer service focused. You will become a product specialist and a first line of customer support. If you can build positive relationships with customers over the phone and help them with their sales or service related questions, join us!
- Following up on inbound sales inquiries by phone and email
- Using your customer focus skills to identify sales leads
- Responding to chat questions from customers
- Driving sales with a solution oriented approach
- Chatting on the phone with existing and potential customers
- Resolving basic service requests from customers
- Speak and write fluently in German and English (French is a plus)
- Could be new to sales
- Have basic customer service experience
- Are a relationship builder (drive customer satisfaction)
- Drive for results
- Manage your time well
- Work autonomously but thrive in a team setting
- Have experience in serving our particular customer groups - dental customers, jewellers, product designers, educators or engineers
- An inclusive work environment with diverse, international, inspiring colleagues
- An exceptionally fast growing company in a highly disruptive industry
- Shares in the company for full-time employees (we’re a Unicorn company)
- Development opportunities both in-house and offsite
- Catering three times per week, free beverages and snacks
- 50 EUR commuter benefit with BVG
- Discount for Urban Sports Club
- Unlimited 3D prints
- Fun team events
We look forward to meeting you! Please send us your application documents only in English! Our team will get in touch with you as soon as possible.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.
To all recruitment agencies: Formlabs does not accept agency resumes. Please do not forward resumes to our jobs alias, Formlabs employees or any other company location. Formlabs is not responsible for any fees related to unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly.