Senior Product Manager

Department: Global Marketing
Location: Somerville, MA


To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring ground-breaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

Formlabs is looking for a Senior Product Manager to take our core experience of formlabs.com (and associated sister / regional sites) to the next level. Formlabs.com is our most valuable digital property, where:

  • Our prospective customers learn about our product offerings
  • New and existing customers purchase directly from our website
  • Our partners can access resources & information they need to do their marketing, sales, and service of our products
  • Our existing customers interact with our customer support and documentation content
  • Regional audiences interact with country-specific localized full or micro-sites

The Product Manager is responsible for the oversight and management of the internet development team and is ultimately responsible for the development, implementation and maintenance of all e-commerce websites, company websites, web applications and web related product applications while ensuring strong optimization, cross-browser and cross-platform compatibility (including mobile) and functionality. This position has an in-depth understanding of the web development lifecycle and be able to communicate project statuses, issues, resolutions and make recommended improvements as necessary.  This position will be a subject matter expert in standard concepts, practices, and procedures for designing and creating innovative and interactive web applications using the latest standards, testing them on various devices and enhancing and modifying them as necessary to ensure the best experience for the end-user.

 

The Job:

  • Drive overall website performance and metrics such as conversion rate, eCommerce Sales that impact Formlabs top and bottom line
  • Be the thought leader and strategy owner of making the web site the go-to place for transactional product sales (e.g., consumables, services)
  • Drive easy to use and internal adoption of site updates for all parties within Formlabs
  • Support key product launches on short timelines
  • Build and maintain a performant site through performance optimizations / techniques to reduce page load times
  • Independently communicate with senior management and all department heads to develop and organize innovative strategy and site architecture for the site 2-3 years out
  • Independently partner with software engineers and creative UI/UX individuals to strategize, build, and execute your vision for the site
  • Proactively drive the launch of new features / products, and site updates through AGILE sprint grooming, planning, and execution process
  • Influence and partner with other technology teams to strategize and execute true end to end solutions for Formlabs 

You: 

  • Bachelor's degree in computer science, a related field, or equivalent experience
  • 8+ years of eCommerce experience either as a developer or a product manager
  • Strong knowledge of web server architecture & infrastructure
  • Ability to inspire, motivate and lead cross-functional teams

Bonus skills:

  • Prior software development experience
  • Experience with Agile/Scrum development methodologies
  • Passion and experience in 3D printing
  • Knowledge of project management software such as Jira, Basecamp, MS Project, Wrike etc
  • Familiarity with Google applications such as Google Analytics, Google Tag Manager, Pagespeed Insights etc.

Bonus Skills: 

  • Experience working with high-value consumer electronics
  • Background in electronics or robotics

Our Perks & Benefits:

  • Robust equity program to build future wealth through RSUs
  • Comprehensive healthcare coverage (Medical, Dental, Vision)
  • Low cost fund options in our 401K and access to advisors 
  • Generous paid Parental Leave (up to 16 weeks)
  • Tenure-based paid Sabbatical Leave (up to 6 weeks)
  • Flexible Out of Office Plan – Take time when you need it
  • Ample on-site parking & pre-tax commuter benefits
  • Healthy on-site lunches, snacks, beverages, & treats
  • Regular sponsored professional development opportunities
  • Many opt-in culture events across our diverse community
  • And of course… unlimited 3D prints

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To all recruitment agencies: Formlabs does not accept agency resumes. Please do not forward resumes to our jobs alias, Formlabs employees or any other company location. Formlabs is not responsible for any fees related to unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly.

To all recruitment agencies: Formlabs does not accept agency resumes. Please do not forward resumes to our jobs alias, Formlabs employees or any other company location. Formlabs is not responsible for any fees related to unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly.