Solutions Engineer
Department: Customer Strategy & Operations
Location: Somerville, MA
About Formlabs:
Do you want to change how the world creates?
At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we’re helping everyone design, prototype, and manufacture faster than ever before.
We’re a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you’re ready to shape the future of fabrication, come build it with us.
Your Impact:
As a key technical advisor and product advocate, you will be the technical architect and project lead for our most significant enterprise partnerships. You will own the end-to-end technical implementation of Formlabs stereolithography (SLA) technology at high volume dental customers. This role requires a blend of hands-on engineering, software integration, and strategic project management to displace legacy manufacturing workflows with Formlabs solutions.
If you’re excited to take an active role at the forefront of the next industrial revolution and lead our fast-growing, global company into new territory, join us as a Dental Application Engineering Lead.
What You’ll Do:
- Design and execute alternative production workflows to replace existing competitor implementations at scale
- Develop and optimize manufacturing processes, including part quality validation, yield metrics, and post-processing steps like thermoforming and centrifugal spinning
- Lead API development and integration to connect Formlabs hardware with existing customer software infrastructures for automated plant operation
- Understand customer end goals, such as cost per part or time from order to ship, and provide creative solutions to optimize the end goals
- Implement custom scripts (e.g., Python) to automate file processing, batching, nesting, and print queue management
- Debug and resolve software edge cases, such as partial build handling and artifact extrusion heights
- Design and validate manufacturing jigs and fixtures using CAD to streamline part removal and workflow efficiency
- Maximize system uptime by developing comprehensive maintenance plans, Standard Operating Procedures, and identifying expected failure modes for high-volume printer fleets
- Customize off-the-shelf hardware and resin delivery systems to meet specific customer production requirements.
- Own the project lifecycle from initial requirement gathering and scope definition through to full-scale production deployment
- Manage on-site pilot programs, providing rapid in-situ troubleshooting and technical support during critical deployment phases
- Collaborate across functional teams, acting as the primary technical liaison between the customer, 3rd party integrators, and internal engineering leads
- Train and mentor onsite field service engineers and customer operators to ensure long-term solution sustainability
About You:
- Engineering or Computer Science degree
- Experience working in a manufacturing environment
- Experience in CAD
- Experience writing code preferred (e.g., Python)
- Experience with software and hardware automation is a plus
Our Benefits & Perks:
- Robust equity program to build future wealth through RSUs
- Comprehensive healthcare coverage (Medical, Dental, Vision)
- 401K matching and access to financial advisors
- Generous paid Parental Leave (up to 16 weeks)
- Tenure-based paid Sabbatical Leave (up to 6 weeks)
- Flexible Out of Office Plan – Take time when you need it
- Ample on-site parking & pre-tax commuter benefits
- Healthy on-site lunches, snacks, beverages, & treats
- Regular sponsored professional development opportunities
- Many opt-in culture events across our diverse community
- And of course… unlimited 3D prints
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.
Compensation
We are all owners of Formlabs and direct beneficiaries of our success. We believe that equity is a critical component of compensation at Formlabs, and we want our newest team members to understand the potential value of their equity compensation. Full time employees receive equity, in the form of RSUs. Your financial investment will grow with us in accordance to your impact.
At Formlabs, base pay is one part of our total compensation package and is determined within a range. Your base pay will depend on your skills, qualifications, experience, location and expected impact on the organization.
To all recruitment agencies: Formlabs does not accept agency resumes. Please do not forward resumes to our jobs alias, Formlabs employees or any other company location. Formlabs is not responsible for any fees related to unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly.
